Privacy Policy

BM Sotogrande respects your privacy and is committed to ensuring that your personal data is protected and handled in compliance with applicable data protection laws. This Privacy Policy outlines the information we collect, how we use it, and the rights you have regarding your personal data.

Data Controller

The data controller responsible for the collection and processing of your personal data is BM Sotogrande. Our registered office is located at:

Address: Plaza Mayor, s/n, 11311 Pueblo Nuevo de Guadiaro (Cádiz), Spain.
Email: info@bmsotogrande.com
Telephone: (+34) 956 785 092
Company VAT Number: B72272123

Collection and Use of Personal Data

We collect personal data that you provide to us voluntarily, which may include, but is not limited to, your name, contact details, and any other information required for providing our real estate services. We may also collect data such as your IP address or browser information when you use our website, in accordance with applicable law.

Purposes for which we process your personal data include:

• Providing you with information about our services, including property sales and management;
• Identifying and personalizing your experience with BM Sotogrande;
• Responding to your inquiries, managing complaints, or resolving any disputes;
• Performing services such as surveys, property management, and lettings;
• Complying with legal obligations, including regulatory, audit, and compliance purposes;
• Protecting against fraudulent, unauthorized, or illegal activity;
• Sending you promotional communications, surveys, or feedback requests, if permitted;
• Any other purposes related to our business operations, in accordance with applicable law.

Legal Basis for Data Processing

The legal basis for processing your personal data is your consent, which you can withdraw at any time. Your data will be retained for the necessary period to fulfill our legal obligations or to respond to your requests.

Disclosure and Sharing of Personal Data

We will not sell, rent, or distribute your personal data to third parties without your consent, except where required by law. However, we may share your personal data with:

• Service providers: Companies that perform services on our behalf (e.g., property management, legal services). These service providers are required to maintain the confidentiality and security of your personal data.
• Legal compliance: If required by law, or in response to a legal request from a court or regulatory authority.
• Affiliated companies: Within the BM Sotogrande group for the purposes set out in this Privacy Policy.
• Third parties in a business transfer: If our business enters into a joint venture, merger, or acquisition, your information may be transferred to the new business entity.

We may also transfer your data to third-party partners such as Gibson Gale Limited, who provide surveying services and may require access to your data for the performance of such services.

Data Security

We implement reasonable physical, electronic, and procedural measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no method of data transmission or electronic storage is entirely secure. We cannot guarantee the absolute security of your data transmitted over the Internet or stored on third-party websites.

Your Rights

Under applicable data protection laws, you have the right to:

• Access: Request copies of your personal data.
• Rectification: Correct any inaccurate or incomplete personal data.
• Erasure: Request the deletion of your personal data, subject to legal obligations.
• Portability: Request a copy of your personal data in a structured, commonly used format.
• Restriction: Limit the processing of your personal data.
• Objection: Object to the processing of your data for marketing purposes or other legitimate interests.

To exercise any of these rights, please contact us at info@bmsotogrande.com or at the address listed above.

Direct Marketing

You have the right to object to the use of your personal data for direct marketing purposes. You may exercise this right at any time by contacting us.

Cookies

We use cookies and similar technologies to enhance your experience on our website. For more information on how we use cookies, please refer to our Cookie Policy.

Changes to the Privacy Policy

BM Sotogrande reserves the right to update or modify this Privacy Policy at any time. Any changes will be communicated on our website. Please review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@bmsotogrande.com
Telephone: (+34) 956 785 092
Address: Plaza Mayor, s/n, 11311 Pueblo Nuevo de Guadiaro (Cádiz), Spain.

This Privacy Policy is governed by the applicable laws of Spain, and you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.